Jump to content

Consulate, ACH, DOS, NVC


Recommended Posts

The US Consulate in Guangzhou - much of this post needs updating

 

More new consulate information can be found at the CFL topic GZ Info


U.S. Consulate Home Page:


English
http://guangzhou.usconsulate.gov/index.html

Chinese
http://guangzhou-ch.usembassy-china.org.cn/


Immigrant Visa Unit: (handles both CR/IR visas and K-visas)
http://guangzhou.usconsulate.gov/immigrant_visas.html

DS-### Forms to download in English or Chinese:
http://www.state.gov/m/a/dir/forms/


Contact Information:
http://guangzhou.usconsulate.gov/contactiv.html


Email:
http://www.usembassy-china.org.cn/guangzhou/iv/email.html


Holiday Schedule:
http://guangzhou.usembassy-china.org.cn/holidays2.html

Passports
http://guangzhou.usembassy-china.org.cn/passport.html

Lost or Stolen Passport - no appointment is needed
http://guangzhou.usembassy-china.org.cn/lost/stolen_passport.html


Address and Contact Information:


The US Consulate General in Guangzhou

Mailing Address:
U.S. Consulate General
43 Hua Jiu Road, Zhujiang New Town
Tianhe District
Guangzhou, China
510623

 

Phone: 020-3814-5000

 

邮寄地址:

美国驻广州总领事馆
广州市天河区
珠江新城华就路43号
510623

 

地图

电话: 020-3814-5000

 

http://photos.state.gov/libraries/guangzhou/34611/guowz/consular%20customer%20entrance%20map_001.jpg



American Citizen Services - http://guangzhou.usembassy-china.org.cn/contact_us.html

Telephone:


3814-5775, within Guangzhou
(020) 3814-5775, within China
(011-86-20) 3814-5775, from the U.S.

 

After Hours Emergency Telephone:


(010) 8531-4000, within China
(011-010) 8531-4000, from the U.S.

Fax: (86-20) 3814-5572

Email: GuangzhouACS@state.gov

Hours of operation: Monday - Friday, 8:30 am to 11:30 am & 1:00 pm to 3:00 pm, excluding U.S. and Chinese holidays. Please see our holiday schedule.

Emergency Services - http://guangzhou.usembassy-china.org.cn/contact-us.html

To report an emergency involving a U.S. citizen, such as a serious medical issue, death, or arrest, please contact the American Citizen Services unit at: (020) 3814-5775 from within China or (011-8620) 3814-5775 from the U.S. American Citizen Services is unable to answer any visa-related inquiries.

Our office is open on regular business days from 8:00a.m. to 5:00p.m. China time. After regular business hours, your call will be routed to an operator who will assist you in reaching our Emergency After Hours Duty Officer. If you experience any difficulty in reaching the operator after hours, please call (010) 8531-4000 from within China or (011-8610) 8531-4000 from the U.S.

 

 

Case information:
You can access limited case specific information - confirm Visa Petition arrival at post and verify interview date - at the National Visa Information Call enter (a for fee service). See www.usavisainformation.com.cn/eng/index.aspx.

Call Center Appointments
(China) 4008-872-333
(International) 86-21-3881-4611

This is a pay service and you have to sign up on the webpage at http://www.usavisainformation.com.cn

You need your case #, and need to get a pin #.


Visa Information Center


Call Center Info (English):
http://www.usembassy-china.org.cn/guangzho...callcenter.html

Call Center info (Chinese):
http://www.usembassy-china.org.cn/guangzhou/niv/c/


Charge may be paid at any CITIC Bank office or on the Internet at:
https://www.usavisainformation.com.cn/eng/index.aspx

Once the charge is paid, you will be given a PIN number that must be given to the Visa Information Center when you call to verify the payment. The U.S. Visa Information Call Center currently can assist callers in Mandarin, Cantonese, Taishanese, and English.


Information Payment Service

Payment Info (English):
https://www.usavisainformation.com.cn/eng/index.aspx

Payment Info (Chinese):
http://www.usembassy-china.org.cn/guangzho...callcenter.html


For general inquiries regarding the Visa Information Center Service, you can call our Customer Service Helpdesk 86 21 50623880. This service is available from 8am to 5pm Monday through Friday, excluding Chinese Public Holidays. This service is currently answered in Mandarin only. Please note that specific information relating to US VISA service and Non Immigrant Visa appointments will not be provided by the Customer Service Helpdesk. This information should be obtained by calling 4008-872-333. For technical issues, please email to technical.support@usavisainformation.com.cn


VISA DENIAL / OVERCOME

Overcome visa application refusal, A new twist to the process
http://candleforlove.com/forums/index.php?showtopic=12599


New Procedure for Additional Material Submission
http://www.usembassy-china.org.cn/guangzho...new.html#addmat

Starting September 15, applicants asked to submit additional materials for their immigrant visa will need to schedule an appointment. Please call the U.S. Visa Information Center at 4008-872-333 within China or 86-21-3881-4611 from other countries, from 7 A.M. to 7 P.M. (Monday - Friday) and 8 A.M. to 5 P.M. (Saturday) for an appointment. Applicants must provide: names in Chinese characters and pin yin, case number, ID card number, passport number, phone number, and date of birth. There is a charge to access the Visa Information Center. Prices are 54 RMB for 12 minutes or 36 RMB for 8 minutes. The Visa Information Center charge may be paid at any CITIC Bank office or on the Internet at https://www.usavisainformation.com.cn/eng/index.aspx. Once the charge is paid, you will be given a PIN number that must be given to the Visa Information Center when you call to verify the payment. The U.S. Visa Information Call Center currently can assist callers in Mandarin, Cantonese, Taishanese, and English.


Call Center Requires PIN #
- You can buy minutes from China directly from a chinese bank.
- You can buy minutes from the US, using the online service and using your credit card (ie: Visa card). There is no reference to any beneficiary.. your just buying a calling card PIN number.

- When you call the Call Center, you'll use the PIN number... once you talk to a person, then you will be asked who this is in reference to...


Examples of Steps to take:
1. You make an appointment with the consulate for submitting docs to overcome denial.
Your wife can buy a prepay card from her local Citic Bank, there are RMB54 or RMB36 cards available. They charge for making an appointment.
Prepare the following information before making a call:
1). Her passport number
2). her name, both in Chinese and pin yin, her birthdate and ID number which are on her passport
3). Her Case Number which begins with GUZ 200.....,
Visa category (CR1, I believe)
Date of denial
Then their call center will give her an Appointment Number and the date to submit docs

2. She will get the result in two days.
The result is possibly to be:
1). Ok, red slip, she can pick up her visa in two days
2). They want more docs or any stuff they can brainstorm
3). The case be returned to DHS
4). Depends on the VO


IMMIGRANT VISA PICK UP NOTICE / U.S. CONSULATE GENERAL

http://www.usembassy-china.org.cn/guangzho...or%20tianyu.htm


Jun Yuan Post Office
155 Tianhe East Road
Guangzhou, China
Telephone: 020-38188078


Travel and Security
Up-to-date information on security conditions can also be obtained by calling 1-888-407-4747 in the U.S. and for callers outside the U.S. and Canada a regular toll line at 1-202-501-4444.

Americans living or traveling in Xinjiang Autonomous Region are encouraged to register with the U.S. Embassy in Beijing through the State Department's travel registration website:

The State Department's travel registration website:
https://travelregistration.state.gov/

Americans without Internet access may register directly with the U.S. Embassy by calling (86)(10) 6532-3431 x5344. By registering, American citizens make it easier for the Embassy or Consulate to contact them in case of emergency.

U.S. citizens planning to travel to China should consult the Department of State's country-specific Public Announcements, Travel Warnings, Consular Information Sheets
http://travel.state.gov/travel/cis_pa_tw/cis/cis_1765.html

The Worldwide Caution Public Announcement
http://travel.state.gov/travel/cis_pa_tw/pa/pa_1161.html

Other information, available at:
http://travel.state.gov/

---

USCIS, NVC, DOS, NBC

P1 and P2 stage:
USCIS online case status:
https://egov.immigration.gov/cris/jsps/index.jsp


CSC email:
K1: CSC-XII.129f@dhs.gov
K3: CSC-XII.130@dhs.gov


NVC Stage:
National Visa Center(NVC)
1-603-334-0700 Call after NOA2 they will give you the GUZ# and do the Security Check.


Try to call the NVC number, 603-334-0700.


Press 1 (for English)

Press 1 (for Immigrant Visa status)

Press 1 (for CIS receipt number - from your VSC NOA2 - I-797 form) or
Press 2 (for your NVC case number - you do not have this yet)


You can call anytime , so try 603-334-0700 then press 1 - 1 - 1 and enter your CIS receipt number. If the NVC has received your petition and assigned a case number the NVC automated system will tell your your wife's NVC case number. After you have this, you can now use the case number to check the status of your case at the NVC (if you do not need to talk to a live person).


NVC Shipments to GUZ Stage
Shipments to GUZ

DHL at 1-800-225-5345. When I got a human, I gave them the NVC address (32 Rochester Ave Portsmouth, N.H. ZIP CODE 03801-2909)

Guangzhou is US Consulate No. 1 Shamian Street, Guangzhou, PRC ZIP CODE 510133.

The most important parts to DHL are the zip codes.

Example tracking from the DHL website:
GO to DHL Worldwide Express website http://www.dhl.com
Select USA
A new page will open
At the top highlight tracking and click on TRACK BY REFERENCE
In the Reference field = [see below]
For the Shipment date you should select a day before and after the date NVC said they sent your file.
Customer number = blank
Origin Postal code = blank
Destination tariff point = CAN
Then Click Track

Possible Reference Fields:
1) CORRESPONDENCE TENDS to return piece = 1 and the weight TENDS to be lower but it appear the weight is can be anything (I saw one at 22 lbs).

2) Using I-730 TENDS to return piece > 1 .. and therefore they TEND to be more weight.

3) expedite NIV section

4) expedite IV section

All return different packages.. no package appears to return for any two different references used.


Member comments: NVC does not tell you the day DHL picked up your package. They may say, it was sent on a certain day but we cannot be certain that date matches the DHL pickup day. I suggest you track packages a week before and after the date you are given and use both references. You only need reference, date and destination tariff point to make sure you're seeing packages from NVC to GUZ.”



Also see:

DHL Tracking
http://candleforlove.com/forums/index.php?showtopic=21349


How to trace the CR paperwork on DHL
http://candleforlove.com/forums/index.php?showtopic=21193


[editor's notes:] Attempting to track DHL shipments to the consulate can never really give you an exact status of the package. It is recommended that you follow the timeline averages and call DOS at the time the case is expected to be with the consulate.


P3, P4, and Interview Stage
Department of State (DOS)
1-202-663-1225 Call after NVC completes Security check and sends to Gunagzhou


For Adjustment of Status (AOS)

National Benefits Center
1-800-375-5283
csc-xII.485@dhs.com

Edited by Randy W (see edit history)
Link to comment
  • 10 months later...
  • 3 weeks later...
×
×
  • Create New...