I-751 Address Change, Case Transfer, Twice

[HotBaozi]

We filed the I-751 to remove conditions in December 2017, received confirmation, and then moved in March 2018. We immediately reported the address change to the USCIS using the online form and received confirmation. About two weeks later, we received a letter at our new address from the USCIS with the following quote:

 

"After careful review of your request, it has been determined that your issues will be best addressed by the USCIS office having jurisdiction over your case. Therefore, we have taken the liberty of forwarding your service request to the California Service Center. If you require additional assistance, forms and/or filing instructions, we invite you to visit our website at uscis.gov or, if you do not have internet access, contact customer service at 1-800-375-5283.

During the above referenced call, you or your representative request that we update your address. Please note that there are instances when we are not able to update an address. We will notify you if we were unable to update your address. If we are able to update your address, we will do so as soon as possible"

I called the USCIS several times attempting to get this cleared up as there were letters mailed to our old address while the USCIS sent this ridiculous letter. Finally, on April 13, I was able to speak to a USCIS officer who changed our address for us. He said he had no explanation as to why our address was not changed, and said it would have been easy for any office to change it, and further stated that the Texas Service Center that sent us the above letter should have changed it.

 

Now, as of this morning, I contacted the USCIS again attempting to confirm our address change again and also request that all letters and communications sent to us be resent to our new address. Further, the new case status shows our case was transferred again to the service center at Arlington, VA. Now awaiting a call back from a USCIS officer this morning.

 

Here is the USCIS status as of this morning. Note that our case was transferred on April 10, 2018, and the letter was most likely sent to our old address, and all USCIS communications cannot be forwarded.

 

Case Was Transferred And A New Office Has Jurisdiction

On April 10, 2018, we transferred your Form I-751, Petition to Remove Conditions on Residence, Receipt Number xxxxxxxxxxx, to another USCIS office. That office now has jurisdiction over your case. We sent you a notice that explains why we moved your case. Please follow the instructions in the notice. If you do not receive your notice by May 10, 2018, please go to www.uscis.gov/e-request to request a copy of the notice. If you move, go to www.uscis.gov/addresschange to give us your new mailing address.

 

What a mess. Makes no sense!

Edited April 19, 2018 by HotBaozi (see edit history)

[Randy W]

Good luck with that! Perhaps an InfoPass appt. is needed?

[dnoblett]

Infopass appointment tends to be the only way to learn anything, calling them tends to get nowhere.

 

As for moving case around, it sounds like they sent to your field office and may be preparing for an interview.

 

Seems like the I-751 has been going long lately, my neice-in-law filed her I-751 over a year ago (Jan 2017) and only recently got her unrestricted card, while it was in process she filed her N-400 for naturalization at 3 years of residency status and I think filing that jumpstarted the pending I-751 and got it quickly approved without an interview.

[HotBaozi]

Thanks guys. I just scheduled an infopass appointment. There were no appointments available at the Orlando office, so had to go through Tampa. I've called the USCIS several times, and three of those times calls were escalated to a tier 2 officer where they schedule a call back. If you call the USCIS promptly at 8:00 AM, you'll get quickly connected with the tier 1 agent. Then, after they take information, and escalate the wait time for a call back is about one-hour. But, lately when the call back happens, you're connected to a computer and put on hold for the next available officer. After about two minutes, the call disconnects. When I called back, the wait time was 263 minutes, which translates in English to 4-hours 23 minutes.

 

There is a solution to this to free up resources at all immigration offices. It involves using family friendly trebouchets on the US border to deport those who've entered the country illegally.

[Randy W]

I had to look that one up - lol

 

A trebuchet (French trébuchet) is a type of catapult, a common type of siege engine which uses a swinging arm to throw a projectile. The traction trebuchet first appeared in Ancient China during the 4th century BC as a siege weapon.

 

 

[HotBaozi]

I had to look that one up - lol

 

A trebuchet (French trébuchet) is a type of catapult, a common type of siege engine which uses a swinging arm to throw a projectile. The traction trebuchet first appeared in Ancient China during the 4th century BC as a siege weapon.

 

 

 

 

Haha. Yeah. Just like that.

 

[True Blue]

Thanks guys. I just scheduled an infopass appointment. There were no appointments available at the Orlando office, so had to go through Tampa. I've called the USCIS several times, and three of those times calls were escalated to a tier 2 officer where they schedule a call back. If you call the USCIS promptly at 8:00 AM, you'll get quickly connected with the tier 1 agent. Then, after they take information, and escalate the wait time for a call back is about one-hour. But, lately when the call back happens, you're connected to a computer and put on hold for the next available officer. After about two minutes, the call disconnects. When I called back, the wait time was 263 minutes, which translates in English to 4-hours 23 minutes.

 

There is a solution to this to free up resources at all immigration offices. It involves using family friendly trebouchets on the US border to deport those who've entered the country illegally.

You are like me - we are both stupidly trying to follow our country's immigration law and we are trying to abide by the nations laws and do things legally. You would think we would learn by now... Now had we both brought our relatives into the country illegally, the government would have benefits people tripping over themselves to provide taxpayer benefits without the need for any of those 4 hour 23 minute wait time calls.

 

We pay the fees that fund the immigration offices, we should be able to get answers without waiting ridiculous amounts of time. I'm glad to see troops on the border. That's the way it used to be years ago and we didn't have so many issues.

[HotBaozi]

 

Thanks guys. I just scheduled an infopass appointment. There were no appointments available at the Orlando office, so had to go through Tampa. I've called the USCIS several times, and three of those times calls were escalated to a tier 2 officer where they schedule a call back. If you call the USCIS promptly at 8:00 AM, you'll get quickly connected with the tier 1 agent. Then, after they take information, and escalate the wait time for a call back is about one-hour. But, lately when the call back happens, you're connected to a computer and put on hold for the next available officer. After about two minutes, the call disconnects. When I called back, the wait time was 263 minutes, which translates in English to 4-hours 23 minutes.

 

There is a solution to this to free up resources at all immigration offices. It involves using family friendly trebouchets on the US border to deport those who've entered the country illegally.

You are like me - we are both stupidly trying to follow our country's immigration law and we are trying to abide by the nations laws and do things legally. You would think we would learn by now... Now had we both brought our relatives into the country illegally, the government would have benefits people tripping over themselves to provide taxpayer benefits without the need for any of those 4 hour 23 minute wait time calls.

 

We pay the fees that fund the immigration offices, we should be able to get answers without waiting ridiculous amounts of time. I'm glad to see troops on the border. That's the way it used to be years ago and we didn't have so many issues.

 

 

 

It's gotten so much worse lately than ever before. It truly boggles the mind that one group of folks dots all the 'i, s', crosses all the 't, s', pays all the fees, attends every appointment, provides honest answers, obeys laws, provides legal birth certificates, background checks, immunizations, medical checks, all because they not only love their family, but love America and respect the rule-of-law. The people who believe in doing things the right way have a moral compass. So, where are all the news stories covering families who do everything the legal way, not only with regard to immigration, but their entire lives show honesty and respect toward their country, government, and law enforcement?

[wawster]

I'm with ya there. It's really frustrating to go down the narrow, twisting path sometimes.

 

We submitted Rose and Kerry's 751's back in January. We got the NOA letter extending their Green cards for a year about 3 weeks later. since then...no news at all. No bio-metrics appointments...nothing.

 

My friend did the same for his wife back in October of 2017. They had her bio-metrics appointment within a month.

 

And the worst part is when I called the USCIS recently, they said that they couldn't answer any of my questions. ROSE had to call them. You know...my lovely Rose, the one who speaks halting English, and wouldn't understand anything they told her on the phone.

 

So I think this calls for a day off from work for both of us, and travelling to the USCIS office for an infopass appointment just so we can find out where things stand.

[wawster]

And yeah, I built a wooden model trebuchet and have it on my desk at work. It tosses nerf balls across the room really nicely