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e-mail for CSC offices


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I did a Google search on USCIS CSC telephone numbers this morning and found this law office had posted a lot of information about the CSC including the e-mail addresses for various types of forms being processed. Has anyone used these e-mails before? For example,

CSC.XII.130@dhs.gov would be used for I-130 processing questions.

 

http://www.immigration.com/newsletter1/cscdivxii.html

 

They apparently go to the CSC Congressional liaison and ombudsmen office.

 

CSC Organization

 

Management

Center Director, Donald Neufeld

Deputy Director, Christine Poulos

Assistant Center Director, Division I, Barbara Velarde

Assistant Center Director, Division II, Ron Johnson

Assistant Center Director, Division III, Stephen Brickett

Assistant Center Director, Division IV, Joseph Hackbarth

Assistant Center Director, Division V, Manuel Gomez

Assistant Center Director, Division XII, Nancy Alby

 

Divisions

Division I: I-131, I-140, I-360, I-485, I-526, I-829

Division II: I-102, I-129, I-539, Premium Processing

Division III: I-130, I-751

Division IV: I-765, I-821TPS, I-817, N-400, Legalization, I-90SAW

Division V: I-90, Waivers, I-824, I-881 NACARA

Division XII: Congressional Liaison and Ombudsman Activities

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I did a Google search on USCIS CSC telephone numbers this morning and found this law office had posted a lot of information about the CSC including the e-mail addresses for various types of forms being processed. Has anyone used these e-mails before? For example,

CSC.XII.130@dhs.gov would be used for I-130 processing questions.

 

http://www.immigration.com/newsletter1/cscdivxii.html

 

They apparently go to the CSC Congressional liaison and ombudsmen office.

 

CSC Organization

 

Management

Center Director, Donald Neufeld

Deputy Director, Christine Poulos

Assistant Center Director, Division I, Barbara Velarde

Assistant Center Director, Division II, Ron Johnson

Assistant Center Director, Division III, Stephen Brickett

Assistant Center Director, Division IV, Joseph Hackbarth

Assistant Center Director, Division V, Manuel Gomez

Assistant Center Director, Division XII, Nancy Alby

 

Divisions

Division I: I-131, I-140, I-360, I-485, I-526, I-829

Division II: I-102, I-129, I-539, Premium Processing

Division III: I-130, I-751

Division IV: I-765, I-821TPS, I-817, N-400, Legalization, I-90SAW

Division V: I-90, Waivers, I-824, I-881 NACARA

Division XII: Congressional Liaison and Ombudsman Activities

225144[/snapback]

I notice it lists about 14 email addresses. How would you know which one to use? I wonder if those are various case workers?

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I did a Google search on USCIS CSC telephone numbers this morning and found this law office had posted a lot of information about the CSC including the e-mail addresses for various types of forms being processed. Has anyone used these e-mails before? For example,

CSC.XII.130@dhs.gov would be used for I-130 processing questions.

 

http://www.immigration.com/newsletter1/cscdivxii.html

 

They apparently go to the CSC Congressional liaison and ombudsmen office.

 

CSC Organization

 

Management

Center Director, Donald Neufeld

Deputy Director, Christine Poulos

Assistant Center Director, Division I, Barbara Velarde

Assistant Center Director, Division II, Ron Johnson

Assistant Center Director, Division III, Stephen Brickett

Assistant Center Director, Division IV, Joseph Hackbarth

Assistant Center Director, Division V, Manuel Gomez

Assistant Center Director, Division XII, Nancy Alby

 

Divisions

Division I: I-131, I-140, I-360, I-485, I-526, I-829

Division II: I-102, I-129, I-539, Premium Processing

Division III: I-130, I-751

Division IV: I-765, I-821TPS, I-817, N-400, Legalization, I-90SAW

Division V: I-90, Waivers, I-824, I-881 NACARA

Division XII: Congressional Liaison and Ombudsman Activities

225144[/snapback]

I notice it lists about 14 email addresses. How would you know which one to use? I wonder if those are various case workers?

225145[/snapback]

I have already sent a request to 'CSC.XII.130@dhs.gov' and it bounced back. I assume these e-mail are for the ombudsman. I will try each one and then try the FAX numbers.

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These e-mails ARE for real!!!!! Within 30 minutes of sending CSC an e-mail asking them to correct their error I received an e-mail back from CSC advising me the error would be corrected. Wooo Hooo!!!!!!

225193[/snapback]

That is certainly great news. Any idea how you're going to verify the correction? Wait on a revised I-797? A call to NVC? Other?

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These e-mails ARE for real!!!!! Within 30 minutes of sending CSC an e-mail asking them to correct their error I received an e-mail back from CSC advising me the error would be corrected. Wooo Hooo!!!!!!

225193[/snapback]

That is certainly great news. Any idea how you're going to verify the correction? Wait on a revised I-797? A call to NVC? Other?

225214[/snapback]

The customer service representative said she would send a corrected I-797 within 30 days.

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Well, I used the email that David gave. I have sent an email and it didn't bounce back. Let's see what happens. Fingers crossed. :huh:

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I did use that email address. The email never bounced back, nor have they responded. Maybe in a couple more days. In my email I kept it simple and asked what was happening with my case and if RFE's are being sent. I also was able to talk to a human by calling the customer service number for USCIS. The guy I talked to was obviously not located at my CIS center and could only tell me that I would not be able to find out anything until after the 120 day deadline. He knew nothing about RFE's and not much about anything. I had to do most of the talking and he did very little of it. He was able to say, at the end of the conversation, "thank you for calling USCIS, is there anything else I can help you with today?" I thought of choice replies, but, I said "no, I guess that about covers it."

 

:oneeye: :oneeye: :)

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