Computer problem

[chilton747]

My computer updated and now I can't log on to my user profile.

 

I can log on to my wife's user profile but I can't do any administrative tasks such as system restore and such. It asked for the administrative password but I do not have one. I click "yes" and then nothing happens.

 

This is Windows 7. Any ideas out there?

[dnoblett]

Try safe-mode, boot and then start hitting F8 before windows starts to boot.

 

Sometimes Safe-mode "Administrator" has no password, then select your user account and reset it's password.

 

An old XP trick on many consumer grade PC installs.

[Yuanyang]

Try safe-mode, boot and then start hitting F8 before windows starts to boot.

 

Sometimes Safe-mode "Administrator" has no password, then select your user account and reset it's password.

 

An old XP trick on many consumer grade PC installs.

... or can he also use "Last Know Good Configuration"?

[NUWORLD]

Try safe-mode, boot and then start hitting F8 before windows starts to boot.

 

Sometimes Safe-mode "Administrator" has no password, then select your user account and reset it's password.

 

An old XP trick on many consumer grade PC installs.

 

 

You can change your password to something you will remember from another administrative user's account. If you only had one administrative user account and you've forgotten the password, all is not lost.

 

Doing all this requires a certain level of computer skills. You know yourself best and whether taking the machine to a competent local computer tech (not a BigComputerStore/GeekSquad type of place) is the better solution for you.

 

If you have a Windows 7 installation DVD (not a recovery DVD) you can boot the system with it. Select the default language, then choose "Repair your computer". Then select "Command Prompt". At the command prompt type:

 

net user administrator /active:yes [press Enter]

net user [insert your user account's name here] [insert new user password like 1234 here] [press Enter]

 

[Note: Do not type the brackets!]

 

Remove the installation DVD and reboot the computer. Now you will be able to log into your user account using the password you set; i.e., 1234.

 

If you don't have a Windows 7 installation DVD (only have a recovery disc), the computer mftr. may have given you the Windows 7 System Repair option (not a System Recovery!) on the diagnostic menu. This diagnostic menu is the same one where you can choose Safe Mode. Get to this menu by repeatedly tapping the F8 key as the computer is starting up. If you don't have this option you can make a bootable Windows 7 Repair DVD from the file at this link:

 

http://neosmart.net/blog/2009/windows-7-system-repair-discs/

 

Note: All the Neosmart recovery disc downloads are torrent files. There is a good explanation of torrent files at the Neosmart website. You will need a torrent client such as muTorrent to get the files. The torrent client will download the .iso file with which to create the bootable DVD. If you are creating the bootable DVD in an older operating system (XP, Vista), you will need to use third-party burning software such as Nero, Roxio, or the free ImgBurn (http://www.imgburn.com ) to burn the .iso as an image, not as data. Windows 7 can burn .isos natively.

 

If you like pictures to help try this.

 

http://www.online-tech-tips.com/windows-7/...word-windows-7/

Edited May 14, 2010 by NUWORLD (see edit history)

[chilton747]

Problem solved! I went into the safe mode and assigned an administrative password. I rebooted and it still would not load my user profile. I rebooted back into the safe mode and did a system restore to a point before the last 2 updates. Bingo it worked.

 

I reckon the last couple of updates caused this problem. Now if I can just get the Mcafee to do a scan then I will be set.

 

Thanks guys!!!!!!!!!!!!!

[chilton747]

Now if I can just get the Mcafee to do a scan then I will be set.

 

Thanks guys!!!!!!!!!!!!!

 

 

All is well now. I wonder what is in the updates to cause a problem like this?

[Guest Tony n Terrific]

Have you tried CA Security? I had MacAffee before and installed this one when I bought a new computer last year.

 

C:\Program Files\CA\CA Internet Security Suite\help\index.htm

[chilton747]

Have you tried CA Security? I had MacAffee before and installed this one when I bought a new computer last year.

 

C:\Program Files\CA\CA Internet Security Suite\help\index.htm

 

 

No I haven't but I will put that on my list along with AVG that others have recommended. I got another year on my McAfee left to go.