tonado Posted February 15, 2009 Report Share Posted February 15, 2009 I got lock out of my msn email on Friday the 13th. It said my password is not correct. So I selected the "Forgot password" option and it asked if I want to reset my password. I said "yes" and it said the instruction to reset my password is in my email. The online help mentioned about the alternate address option but I never set one up. Thus the instruction was sent to the same email account which I can't access. After spending a day trying to find a telephone or contact info for msn hotmail, I finally find the hidden link for support. After verifying my account with my contact addresses, I finally able to get in this morning. It took 6 hr to verify my account. The moral of the story is to make sure you set up an alternate email address on your email account (just in case you forgot your password). Link to comment Share on other sites More sharing options...
chilton747 Posted February 15, 2009 Report Share Posted February 15, 2009 And be sure to remember the password to your alternate email account. Link to comment Share on other sites More sharing options...
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