I-751 What is the customer service number

[MRMC]

I filed a joint petition Feb 12. The check had been cashed and on the back was what appeared to be a reciept number but it only has 12 digits. No NOA has been received. What is the customer service number I should call.

[dnoblett]

USCIS has only one number for the National Customer Service department.

 

1-800-375-5283

[Bill & Angel]

I filed a joint petition Feb 12. The check had been cashed and on the back was what appeared to be a reciept number but it only has 12 digits. No NOA has been received. What is the customer service number I should call.

 

The phone number can be obtained from the USCIS website (for future reference). However, even with the phone number, it takes a bit of number acrobatics to get to a live person. Here's the sequence of numbers that will get you a real operator:

 

1-800-375-5283

Press 1, 2, 2, 6, 2, 4

[MRMC]

Thanks the press codes were helpful

[MRMC]

Just FYI, we called the NSC and they state that the notice was sent extending the greencard. We received nothing. They stated they cannot send it again. I guess the InfoPass is what is needed. It is ashame that with the new fees we could not obtain better service.

[dnoblett]

Just FYI, we called the NSC and they state that the notice was sent extending the greencard. We received nothing. They stated they cannot send it again. I guess the InfoPass is what is needed. It is ashame that with the new fees we could not obtain better service.

SEE: http://candleforlove.com/forums/index.php?...st&p=388894

 

Same happened to them.