DOS messup

[Guest alex062872]

I believe DoS really mess up their data this time.

 

I called DOS this morning, they told me:

"your wife's name has been submitted a loooong time ago, we need to take a look at it this time"

"I don't have a date for name submit"

"give me your number and we will contact you"

"we don't know how long it will take, just wait"

 

then I requested to talk to an officer.

she hang up the phone.

 

Last week I called, one of the ladies told me:

Last time name submit: Jan 15, 2003

Interviewed: Jan 21, 2003 (that is the right date)

She gave me a case number.

 

Today, the lady don't recognize that case number.

 

I believe only prayers can bring our love ones to us, nothing else.

[AZwolfman]

From the DOS line, this seems to be normal. My suggestion is: if you don't like the response today, call back tomorrow and you will get a different one.

 

Also, I've heard from a few (including myself) who have recently called the DOS 1225 line, and the personnel has taken their info and called them back. Maybe this is their new modus operandi?

[kkimm]

I believe DoS really mess up their data this time.  

 

I called DOS this morning, they told me:

"your wife's name has been submitted a loooong time ago, we need to take a look at it this time"

"I don't have a date for name submit"

"give me your number and we will contact you"

"we don't know how long it will take, just wait"

 

then I requested to talk to an officer.

she hang up the phone.

 

Last week I called, one of the ladies told me:

Last time name submit: Jan 15, 2003

Interviewed:            Jan 21, 2003 (that is the right date)

She gave me a case number.

 

Today, the lady don't recognize that case number.

 

I believe only prayers can bring our love ones to us, nothing else.

 

I had a similar experience just yesterday: The lady was really reluctant to do anything, very slow, it seems she is "lack of sleep" or something, but after I told her the case number, she said to me: this case number is not valid...

 

I was really surprised and asked her to read it back to me and asked to check it again. It seems to me, she can't input the number right ...at the end, nothing new, she just said still pending...

[Guest alex062872]

you are right, I just called DOS again and got a different answer AGAIN. They said her name check was submitted on Oct, 2002. They toke my name and asked me to call back in two weeks.

 

Before they told me name check was submitted Jan 15, 2003

 

I can assure you that you will get different answer each time, the only thing they won't mess up is the name.

 

When I tried to ask her name, she just hanged up the phone.