Hello, I'm Rita with MMC Group in Dallas. I know people that use this site often and they have suggested that someone here may be interested in this position. It's a part time call center position from 3:30pm - 7:30pm Monday through Friday. The pay is $12.26 / hour and they are looking specifically for someone who is fluent in both English and Mandarin and/or Cantonese. The details of the job are below. If you or someone you know would be interested, please email your resume to rlaura@mmcgrp.com. Thank you so much. Customer Service RepresentativePart Time Hours ONLYPay Rate: $12.26 an hourShift: 3:30 PM-7:30 PMBilingual in Mandarin / Cantonese JOB RESPONSIBILITIES:1.Check referrals received from the client for completeness and accuracy2. Complete transaction that will create an arrival date/stamp record3.Date/time stamp referral documents and number them consecutively beginning with #1 each day4. Use the primes system as the operating encounter system for arrival records to be transmitted as a monthly report to OTDA5. Verify client identification by accessing the client photo and signature via the CBIC’s administrative workstation and key in referral number and associated client number (CIN)6.Distribute cards, protective sleeves and card carriers7. Compare photo on card with the person receiving the card and sign referral document and have client sign the referral document prior to issuing the card8. Refer client to the PIN Selection Station to select or change PIN9. Properly clarify defective cards and cards created but not picked up by the client10. Maintains positive relationships with HRA staff, co-workers, and clients11. Raises issues of concern and/or problems to the Site Supervisor12. Meets all standards established for this position as outlined in the attached performance criteria
