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Hope this is not a hot button issue for the PRC but here it goes: Wife has subscribed to a VPN service for viewing Chinese-specific programing and for a better selection of US, British sitcoms that are much better than Netflix and others can offer here thanks to Chinese "copy right" regulations. I chose a paid site for better speed and a non-complicating process so I thought. All we need is using a proprietory software to open a portal and with user ID and password to sign into a server in China and viola! It appears to be communicating from an IP located in China now, simple enough! Starting about a few days ago, this simple and stupid solution starts to unravel, Here is one of my many conversations with their 'live chat" tech support: Jon 06:29:10 pm For the last 48 hours your Chinese servers have been spotty if available at all. This has been confirmed by your other tech support and other regions (UK, US ) are fine! McKenzie 06:30:08 pm Please tell me the server address you use ? Jon 06:31:51 pm cn-re1.pointtoserver.com, cn-hn1.pointtoserver.com, and cn1.pointtoserver.com to name a few McKenzie 06:32:05 pm and protocols ? Jon 06:33:08 pm PPTP, L2TP McKenzie 06:33:19 pm please tell me your OS Jon 06:33:54 pm its a mac pro Yosemite McKenzie 06:34:17 pm Please follow http://support.purevpn.com/openvpn-on-mac-tunnel-blick Jon 06:36:29 pm can you tell me what that is? I only start having this problem the last few days. McKenzie 06:37:04 pm it is the tutorial for OpenVPN protocol on MAC Jon 06:38:26 pm and why do i need that now. I have been using your service since July with no issue? McKenzie 06:39:01 pm since you are unable to connect with PPTP and L2TP and you are not able to access the router to disable the firewall , you can try with openVPN now Jon 06:40:39 pm How long the open VPN is going to take? Does it put my macbook in danger? and is it reversible if that does not work? McKenzie 06:41:51 pm it is user friendly and more secure than PPTP and L2TP and you can revert it back as well I was not impressed for two reasons: It was never explained to me why the previous arrangement starts to give me problems after months of trouble-free operation, and What is an open VPN and is it an endless attempt to patch a hack by the PRC and what it does to the security of my Macbook? What do I got myself into by downloading yet another piece of program to the OS? I am not interested in knowing all the techo stuff to make this work, anyone have any clue what am I dealing with? Thanks in advance.
