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LeeFisher3

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In the past we have had beneficiaries who have not received the P4 packet with their appointment letter and were able to use the email form on the Consulate web site to have another sent or instructions on how to arrive at the consulate and be issued a new letter.

 

Unfortunately, it appears the email form is no longer available and attempts to purchase time to call the Visa Information number have failed. The only contact to the petitioner is to call NVC or the DOS help numbers in the US.

 

Can you offer a suggestion on how a beneficiary can get an appointment letter to allow them to proceed with the medical exam and attend the interview?

 

We currently have one beneficiary who has an interview on Dec 4 in this situation.

 

Thanks

Edited by LeeFisher3 (see edit history)
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Dear CFL,

 

The email form should still be available on the website, and this remains the best way to contact the Consulate, especially about a time-sensitive problem of this nature.

 

Here is the web form address:

 

http://www.usembassy-china.org.cn/guangzhou/iv/email.html

 

Alternatively, you can send an inquiry to our fax number at: (86)(20) 3884-4412. For time-sensitive issues, please write "urgent" or something like that at the top of the fax cover sheet.

 

From what we've heard from petitioners, it appears that email is a much more reliable way of reaching the Consulate successfully, and so we would recommend that as the best way of contacting us.

 

Sincerely,

USCONGUZ

 

 

In the past we have had beneficiaries who have not received the P4 packet with their appointment letter and were able to use the email form on the Consulate web site to have another sent or instructions on how to arrive at the consulate and be issued a new letter.

 

Unfortunately, it appears the email form is no longer available and attempts to purchase time to call the Visa Information number have failed. The only contact to the petitioner is to call NVC or the DOS help numbers in the US.

 

Can you offer a suggestion on how a beneficiary can get an appointment letter to allow them to proceed with the medical exam and attend the interview?

 

We currently have one beneficiary who has an interview on Dec 4 in this situation.

 

Thanks

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This a copy of the email i received from Guanzhou, Note the underlined area.

Thank you for your inquiry. You may expect a response from us in 5 to 7 business days.

 

PLEASE DO NOT FOLLOW UP BEFORE THEN, AS REPEATED EMAILS RE-SET YOUR INQUIRY DATE AND CREATE A DELAY IN THE RESPONSE TIME ON YOUR CASE.

 

If you have not had an email response from us after 7 business days have passed, please go to our website (http://www.usembassy-china.org.cn/guangzhou/iv/email.html) and resubmit your request. GuangzhouIV no longer receives incoming email.Your cooperation in this will help us serve you better.

Immigrant Visa Unit

U.S. Consulate General

Guangzhou, China

Edited by LeeFisher3 (see edit history)
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